CUSTOMER CARE EXECUTIVE

RESPONSIBILITIES :

  • To prepare quotation, proposal, sourcing for customer’s requirement as requested by the sales team
  • To prepare PO (Purchase Order) to supplier, follow-up till the delivery of the goods to the customer
  • Responsible to receiving goods and invoices from the supplier and ensure goods and invoices are in order and meet requirements
  • Responsible to receive goods returned from customer and to initiate investigation process for the returned goods
  • Responsible to liaise with suppliers on purchasing matters
  • Responsible for store and inventory management to ensure all goods are properly accounted for in terms of storage, delivery, identification, preservation and traceability
  • Provide prompt and efficient response to enquiries, feedbacks and complaints received from customers (and representatives) and external interested parties

COMPETENCY REQUIREMENTS :

  • Diploma / Degree in Sales & Marketing, Administration or of any discipline or equivalent
  • Preferably 1 -3 years working experiences in related fields
  • Good communication, negotiation skills and strong interpersonal skills
  • Strong in Microsoft office especially in Excel and Words
  • Able to work independently with minimum supervision
  • Good command of  English & Bahasa Malaysia and Chinese spoken
  • 4 Full-Time position(s) available
  • Able to start within short period

 

HOW TO APPLY???

 

Interested candidate, please APPLY via email with complete resume, recent passport size photo to :- masitah@etd.com.my

                or 

Human Resources Department

ETD Makmur (M) Sdn Bhd

No 11-1, Jalan SP 2/8,

Taman Serdang Perdana,

Seksyen 2, 43300 Seri Kembangan, Selangor

Tel : 03-8941 8177 / Fax : 03-8941 7177